How Sage works
The honest page. What Sage does, what it draws on, what it deliberately avoids, and how we handle the most sensitive things: your privacy, and moments of crisis.
The approach, and where it comes from
Sage guides each person separately, helps them name what they feel and need, and then finds the common ground without exposing what either person said. It’s a mediation structure, not a diagnostic one.
It’s informed by well-established relationship frameworks: attachment theory, Gottman’s research on conflict repair, and emotionally focused therapy. “Informed by” is deliberate: we lean on these ideas, we don’t claim to practice them clinically.
What the AI does, and doesn’t
- Listen to each person calmly, without taking sides
- Reflect what each person feels and help them express it
- Find the shared need underneath the argument
- Diagnose, or provide mental-health treatment
- Decide who’s right, or score your relationship
- Replace a therapist when one is needed
Privacy as architecture
Your side of the conversation is yours. Your partner never sees your messages, only the shared way forward you both approve. This isn’t a policy promise, it’s how the product is built.
We never use your conversation content for advertising, and we never sell it. On receipts we use a discreet charge that reveals nothing: nothing sensitive shows up on your bill.
In a crisis, Sage isn’t the answer
LoveFix isn’t an emergency service, and Sage isn’t built for urgent risk. When someone is in danger, we surface support resources for reference and point toward real help; we never pretend to replace it. That safety path is always available, never behind a session.
It does not replace therapy
We say it plainly because it matters: LoveFix is a first step, not treatment. If you or your relationship need a professional’s care, Sage is a good place to start talking, and a good nudge toward that help.